Early-Stage Consultation: Working with People and Inspired by Nature
The following article was authored by Karen Low, Chief E&S Officer, Serengeti Energy
Authentic public participation is not a procedural formality - it is an investment in long-term partnerships. Genuine engagement builds legitimacy, credibility, trust, consent and ultimately, public acceptance. By contrast, superficial consultation - conducted merely to “tick the box” - inevitably costs more in lost time and damaged relationships. In stakeholder engagement, substance, intention, and timing matter.
Hydropower projects often span decades from concept to operation. Over such long timelines, much can change - population patterns, economies, technologies, land use, social values, climate conditions, even the developer and their consultants. The only constants are the river itself, the land on which the project stands and the memories communities carry forward - sometimes recorded carefully in their own notebooks.
This is why early conversations matter. Communities do not appreciate being invited to engage only once key decisions have already been made. Engaging them from the start ensures their views shape the process. Equally important, words matter. If stakeholders cannot understand what is being proposed, they cannot meaningfully participate. Translating technical complexity into accessible, plain language is not about simplification - it is about respect. It enables informed dialogue and empowers communities to engage on equal footing.
During recent early-stage consultations for a potential hydropower project in South Africa’s Eastern Cape, our team used stories and natural imagery to communicate complex ideas. One phrase in particular resonated: “You cannot run faster than the river that carries you.”
This saying reflects the essence of project development. Like a river, development follows its own course. It cannot be rushed without consequence. There will be bends, diversions, and unforeseen obstacles along the way. At this stage, our role is to share what we know, explain what comes next, and be transparent about the process. We do not make promises we cannot keep, nor do we create expectations that cannot be fulfilled. Our commitment is to keep communities informed and involved. In return, we ask for patience and partnership as studies are undertaken and knowledge deepens.
Our engagement in the Eastern Cape was guided by the core principles of meaningful stakeholder consultation:
· Representation: Participants included key stakeholders relevant to this early stage—traditional authorities and senior community leadership.
· Equity: The meeting was inclusive and non-discriminatory; every attendee had an equal opportunity to speak.
· Leadership Presence: Senior representatives from Serengeti Energy attended, signalling genuine respect for local leadership and community time.
· Transparency: All available and relevant information was presented clearly, providing a full picture of the project’s current status.
· Accessibility: A translator ensured communication in both English and isiXhosa, making discussions accessible to all participants.
· Respect for Time: The meeting began and ended as scheduled, reflecting respect for participants’ commitments.
· Accountability: Minutes were recorded and an attendance register was signed by all participants.
Hydropower development is, at its heart, about working with nature and with people. Early engagement sets the tone for everything that follows. When communities are invited into the conversation early - when their knowledge, values and voices shape the journey - the river carries us all forward together.
